Shipping policy
Shipping Policy
Welcome to Alien Human. This Shipping Policy explains how we handle the shipment of orders placed through our website alienhuman.xyz(“the Site”).
- Order Processing
1.1 Order Confirmation
- Once you place an order on our Site, you will receive an email confirmation containing your order details.
1.2 Order Processing Time
- Orders are typically processed within 3 business days after payment confirmation. Processing time may vary depending on product availability and order volume.
- Shipping Methods and Rates
2.1 Shipping Options
- We offer standard shipping for all orders. Expedited shipping options may be available at an additional cost.
2.2 Shipping Rates
- Shipping rates are calculated at a flat rate of R99.00.
- Shipping Destinations
3.1 Domestic Shipping
- We currently only ship within South Africa. We do not offer international shipping at this time.
- Delivery Times
4.1 Estimated Delivery Times
- Estimated delivery times vary depending on the shipping method selected and the destination. Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
- Please note that delivery times are estimates and not guaranteed. Delays may occur due to factors beyond our control, such as weather conditions, customs processing, or carrier delays.
- Shipping Restrictions
5.1 Legal Restrictions
- We comply with all applicable laws and regulations regarding the shipment of our products. It is your responsibility to ensure that you are legally allowed to receive cannabis seeds in your jurisdiction before placing an order.
5.2 Restricted Locations
- We do not ship to locations where the importation of cannabis seeds is prohibited by law.
- Shipping Disputes
6.1 Lost or Stolen Packages
- Alien Human is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If you believe your package has been lost or stolen, please contact the carrier directly to file a claim.
- If you encounter any issues with your order delivery, please contact our customer service team at info@alienhuman.xyz for assistance.
- Shipping Policy Updates
7.1 Policy Revisions
- Alien Human reserves the right to update or revise this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on the Site.
- It is your responsibility to review this Shipping Policy periodically for updates. Your continued use of the Site following the posting of any changes constitutes acceptance of those changes.
- Contact Us
If you have any questions about our Shipping Policy, please contact us at:
info@alienhuman.xyz